Maintenance
4 open or in-progress tickets
| Asset | Issue | Priority | Status | Opened | Vendor | Cost |
|---|---|---|---|---|---|---|
| HL-0004Corelite 14 Laptop | Battery swelling — replace | High | Oct 11, 2026 | Sunbelt Tech Repair | — | |
| HL-0047Inkwell MFP 4200 | Paper jams on tray 2 | Medium | Oct 9, 2026 | Lakeside Print Care | — | |
| HL-0022Clearview 27" Monitor | Flickering backlight | Low | Oct 7, 2026 | Coastal Office Systems | — | |
| HL-0053Airlink Wireless Access Point | Drops clients on warehouse floor | High | Oct 12, 2026 | Orange Grove IT Services | — | |
| HL-0055Steadyvolt 1500VA UPS | Battery self-test failed | High | Sep 3, 2026 | Orange Grove IT Services | $175 | |
| HL-0045Slate 11 Tablet | Cracked screen | High | Jul 30, 2026 | Sunbelt Tech Repair | $189 | |
| HL-0012Corelite 16 Pro Laptop | Keyboard keys sticking | Medium | Sep 29, 2026 | Sunbelt Tech Repair | $145 | |
| HL-0060Beamline 4K Projector | Lamp replacement | Medium | Sep 10, 2026 | Coastal Office Systems | $289 | |
| HL-0058Riser Sit-Stand Desk | Motor not lifting evenly | Medium | Aug 16, 2026 | Coastal Office Systems | $120 | |
| HL-0036Vox Desk Phone | No dial tone | Low | Sep 22, 2026 | Coastal Office Systems | $40 | |
| HL-0049Tagline Label Printer | Print head cleaning | Low | Aug 27, 2026 | Lakeside Print Care | $65 | |
| HL-0016Towerline SFF Desktop | Fan noise — replaced fan | Low | Aug 22, 2026 | Sunbelt Tech Repair | $55 |
Setting a ticket to In progress marks the asset In repair; completing it puts the asset back in service.
Scheduled maintenance
Network switch firmware review
HL-0052 · Meshgate 24-Port Switch · every 90 days
Next due Oct 18, 2026Printer servicing (rollers, toner check)
HL-0048 · Inkwell MFP 4200 · every 90 days
Next due Oct 22, 2026UPS battery check
HL-0055 · Steadyvolt 1500VA UPS · every 180 days
Next due Nov 3, 2026Projector filter cleaning
HL-0060 · Beamline 4K Projector · every 120 days
Next due Nov 16, 2026Laptop fleet battery health audit
All laptops · every 180 days
Next due Nov 30, 2026